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News & Insights


Keep up to date with the latest news, insights, and industry articles.

Celebrating Excellence At The 2022 GB NZ Awards – meet Christina Maea-Brown

Congratulations to Christina Maea-Brown for being presented with the Going Beyond accolade at the 2022 GB NZ Awards.

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How To Navigate Changing Customer Expectations By Accelerating The Claims Lifecycle

As customer expectations continue to evolve, rising demands for more data insights, seamless digital touchpoints and quicker claims outcomes have left many insurers racing to improve their customer service offering. To achieve longevity for your business, look no further than these strategies to navigate changing expectations in 2023.

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The Next Phase Of The Insurance Industry: Data, Technology And Career Growth

Discussing the next stage of the digital transformation in the insurance marketplace for 2023 is Gallagher Bassett's international expert Paula Creedy. Explore the upcoming technology trends, data and pursuing a career in the insurance marketplace.

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The Great Reset in 2023

After two turbulent years, the global pandemic’s end is in sight and with it comes a new world, one in which the insurance industry now needs to reset.

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Loss Adjusting Opportunities In The Time Of Inflation

It’s not news that inflation is having an impact worldwide, and no one knows how long it will last. However, we’re in a much better position today with some significant strategic opportunities that can be taken from the situation. We share the three top tips for taking advantage of loss adjustment opportunities in a time of inflation.

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Streamlining Risk Evaluation: Innovative tools for underwriting agencies to enhance risk mitigation

Successful risk mitigation is the key to underwriting agency success, but what tools should underwriting agencies invest in to support this? Discover how claims management tools can be used to drive success for underwriting agencies, and what to look out for when finding your best fit.

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Gentle Bear: 15 Years of Care, Compassion, and Comfort

Gentle Bear, Gallagher Bassett’s symbol for caring, compassion, and charity, has been a calming force around the world for the past 15 years. Here are a few of our favourite Gentle Bear moments.

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Gallagher Bassett Named Top Insurance Employer for 3 Years Running

For a third consecutive year, Gallagher Bassett New Zealand has been recognised as a Top Insurance Employer.

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Fight the Flight: How to Navigate the Great Resignation and Retain Talent

A widespread desire for more progressive working policies resulted in the birth of ‘The Great Resignation’. Here’s what you need to do to retain talent during this once-in-a-generation exodus.

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