New Zealand's Injury Management Experts

Gallagher Bassett can help you minimise productivity losses for injured employees, that reduce injury costs and give you access to in depth data analytics that drive deeper insights to improve your employee satisfaction rates and Injury Management performance.

Our expert team has experience across two decades, providing you with the data, interpretation and guidance you need to inform your key business decisions and maintain high levels of efficiency and a positive brand reputation amongst your people. With a foundation of ‘Early Everything’, we focus on efficient and effective outcomes from notification through to return-to-work.

Find out how much we can save your business today with a free assessment of your current Injury Management portfolio.


We give you access to more when it comes to Injury Management

ACC Accredited Employer Programme

ACC Claims


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Help assess risk and manage claims

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Minimise specific costs of work-related personal injury

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Assist and support your injured employees efficient return to work

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Ensure the outcome is fair and equitable for all concerned

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Minimise your ACC levies and risk through a tailor-made cover plan designed for your specific business needs

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Early notification

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Early proactive contact

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Early triage

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Early intervention

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Early payments

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Early return to work

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Dedicated single point of contact for work and non-work claims

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Having knowledge of your processes and personnel results in less administrative work due to Gallagher Bassett’s familiarity with your business

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No additional cost for you, as Gallagher Bassett is paid directly by ACC for the management of non-work claims

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Superior rehabilitation and return-to-work outcomes for injured employees resulting in a significant reduction in productivity costs

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Meet the experts

Gallagher Bassett’s team of claims professionals have vast experience in managing a wide breadth off Injury Management claims. We understand your business, the current landscape and are up to date with current legislation and regulations.

As a global Third Party Administrator in New Zealand, we provide our clients access to more tools and services, along with data insights and expert interpretation. We truly partner with you in the claims process to ensure we’re an extension of your team as well as a specialist guide. Our data insights will give you an advantage over your competitors and will support you with your key business decisions.

Steven Walsh

Chief Client Officer


Valetia Hack

Client Services Manager


Jo Kant

Client Services Manager


Ana Nolan

National Operations Manager, Personal Injury

Hear from our partners

“We have used the services of Gallagher Bassett to assist us with the initial process involved with joining the ACC Partnership Program and then continue on to manage our work injury claims. The claims management team provide quality support and the team understand our business and objectives which is important for us. They also provide us with an Account Manager who we meet with on a monthly basis to review service levels and claims management, to share feedback and ideas which ensures we are working together to achieve excellent results.”
General Manager
Consultancy Company

"Through utilising Gallagher Bassett services, and working in partnership with them, we have seen significant reductions in the duration and cost of claims compared with previous claims management services. We have been thoroughly impressed with the high level of service provided by Gallagher Bassett, and their commitment to helping us achieve tertiary status as an accredited employer with ACC. We would highly recommend Gallagher Bassett to any employer who wants to have the best partner available in managing personal injury claims."


Chief People & Technology Officer
Healthcare Organisation
“The claims management services we receive are of the highest quality and having a consistent team managing our claims over the years has been of incredible value. Gallagher Bassett has made sure that they know and understand our business, culture and key personnel. They consistently demonstrate that they have a strong knowledge of the range of options that are available in returning employees to work at our many sites and employ a ‘no surprise’ approach to managing our claims, through excellent communication and regular meetings with our people, at our workplace for our convenience."
General Manager Risk
Transport Company

Get the latest industry insights

Hear from our GB experts below on the current industry trends and insights that matter to you and your business.



Three top tips: Best practice for prevention and injury management 

Preventing accidents versus injury management – you need both, so how do they crossover?

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The benefits of early cover decisions and early intervention

When it comes to injury management, employers want to balance their staff member’s effective and efficient return to work and ensure the claims process sees the rehabilitation incurred for an appropriate cost.

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Learn how to prevent the most common workplace injuries

The most common injuries are muscular strains and sprains, with the the #1 injury type being, a lumbar injury.



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How to reduce workplace injuries

Download our FREE 10 top tips on how to reduce workplace injuries, written by one of our injury management experts 

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