Gallagher Bassett can help you minimise productivity losses for injured employees, that reduce injury costs and give you access to in depth data analytics that drive deeper insights to improve your employee satisfaction rates and Injury Management performance.
Our expert team has experience across two decades, providing you with the data, interpretation and guidance you need to inform your key business decisions and maintain high levels of efficiency and a positive brand reputation amongst your people. With a foundation of ‘Early Everything’, we focus on efficient and effective outcomes from notification through to return-to-work.
Find out how much we can save your business today with a free assessment of your current Injury Management portfolio.
At Gallagher Bassett, we have proven experience transitioning employers to the Accredited Employer Programme, that allows large employers to take on the responsibility of managing their own workplace health and safety, including claims management and rehabilitation of their own employees following a work injury. Gallagher Bassett provides an end-to-end service for employers who self-insure their work-related injuries, under the guidance of our experienced team of specialists and dedicated claim’s Case Management. With this programme, you can have Gallagher Bassett’s Injury Management specialists:
Help assess risk and manage claims
Minimise specific costs of work-related personal injury
Assist and support your injured employees efficient return to work
Ensure the outcome is fair and equitable for all concerned
Minimise your ACC levies and risk through a tailor-made cover plan designed for your specific business needs
Our team at Gallagher Bassett New Zealand have over 50 years of global experience supporting businesses with managing their injured employees' claims and return to work. This experience has shown a significant link between the early notification and investigation of claims and reduced return to work durations. As part of this service, you will access to a custom-built injury management system, rehabilitation guidance from an expert and dedicated Case Manager, Technical Specialists and Onsite Occupational Health Physicians. With the foundation of our claim’s administration model summarised as ‘Early Everything’, we will help you not only access expert guidance but achieve:
Since July 2013, self-insured employers have been able to utilise the expertise and efficiency of Third Party Administrator (TPA) managed non-work injury claims. As the only global TPA in New Zealand covering personal injury and workers' compensation matters, Gallagher Bassett can provide you with the latest learnings, insights and best practice in the management of your claims, that only a global provider can do. Employers who participate in the Accredited Employer Programme and use Gallagher Bassett to manage their claims are also able to extend their participation to include the management of non-work injuries. The process for managing non-work claims is aimed at reducing the time employees are away from work, and also simplifying the administration time for you. The benefits of choosing Gallagher Bassett to manage your non-work injury claims include:
Dedicated single point of contact for work and non-work claims
Having knowledge of your processes and personnel results in less administrative work due to Gallagher Bassett’s familiarity with your business
No additional cost for you, as Gallagher Bassett is paid directly by ACC for the management of non-work claims
Superior rehabilitation and return-to-work outcomes for injured employees resulting in a significant reduction in productivity costs
Gallagher Bassett’s team of claims professionals have vast experience in managing a wide breadth off Injury Management claims. We understand your business, the current landscape and are up to date with current legislation and regulations.As a global Third Party Administrator in New Zealand, we provide our clients access to more tools and services, along with data insights and expert interpretation. We truly partner with you in the claims process to ensure we’re an extension of your team as well as a specialist guide. Our data insights will give you an advantage over your competitors and will support you with your key business decisions.
“We have used the services of Gallagher Bassett to assist us with the initial process involved with joining the ACC Partnership Program and then continue on to manage our work injury claims. The claims management team provide quality support and the team understand our business and objectives which is important for us. They also provide us with an Account Manager who we meet with on a monthly basis to review service levels and claims management, to share feedback and ideas which ensures we are working together to achieve excellent results.”
"Through utilising Gallagher Bassett services, and working in partnership with them, we have seen significant reductions in the duration and cost of claims compared with previous claims management services. We have been thoroughly impressed with the high level of service provided by Gallagher Bassett, and their commitment to helping us achieve tertiary status as an accredited employer with ACC. We would highly recommend Gallagher Bassett to any employer who wants to have the best partner available in managing personal injury claims."
“The claims management services we receive are of the highest quality and having a consistent team managing our claims over the years has been of incredible value. Gallagher Bassett has made sure that they know and understand our business, culture and key personnel. They consistently demonstrate that they have a strong knowledge of the range of options that are available in returning employees to work at our many sites and employ a ‘no surprise’ approach to managing our claims, through excellent communication and regular meetings with our people, at our workplace for our convenience."
Hear from our GB experts below on the current industry trends and insights that matter to you and your business.
Planning a winning strategy takes time, energy and insight. The best way to minimise injury costs is to plan ahead and set clear goals for where you can reduce leakage and return to work timeframes. Use this handy template to identify key learnings and initiatives we can help you implement.