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AI Sentiment Analysis in Insurance: Enhancing Customer Service

At Gallagher Bassett, we are committed to investing in technology to enhance claims management..

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Presenting the Carrier Perspective for Your Insurance Industry Outlook

Following the success of our global insurance insights whitepaper last year, we have once again set..

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Unlocking Growth Opportunities Through Legacy Claims Management

In a world where insurers are under increasing pressure to identify growth opportunities, legacy..

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Navigate Any Storm: GB’s Guide to Your Cat Weather Event Response

As we pass the one-year anniversaries of the catastrophic floods in Auckland and Cyclone Gabrielle,..

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ESG In Action: Gallagher Bassett's Commitment to Sustainable Practices

Choosing a partner in the insurance industry is more than a transaction; it's a statement of values..

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Setting the Standard in Loss Adjusting

Effective loss adjusting is influenced by many factors, including technology and the skill of those..

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Elevating Your Group Life and Health Insurance Offerings

Navigating the complexities of group life and health insurance takes a commitment to service and..

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Brilliant Basics: Seven golden rules of exceptional customer service

As technology and innovation continue to shape customer interactions, it’s easy to get swept away..

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The Digital Game-changer In Claims Management Technology

Now more than ever, insurers are eagerly turning to claims management technologies to elevate their..

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Tackling Burnout: Boosting Workplace Culture And Customer Support

From severe weather events, inflation and now the unfolding recession, these factors are impacting..

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