Navigating the complexities of group life and health insurance takes a commitment to service and quality; both factors that can be elevated with strategic partnerships. Trina Buckley, our National Manager for Group Insurance Operations, reveals why insurers should explore outsourcing for unparalleled service and quality.

To remain competitive in group life and health, insurers are taking pragmatic approaches to navigating this complex book of business. Committed to delivering quality coverage and service, insurers are working with strategic partners to drive new product offerings, as well as operational excellence and a fully compliant governance program.

With expert insights in refining your portfolio offering, impeccable governance and contract compliance, partnering with the right provider can make all the difference. As we delve deeper into this approach, we uncover the benefits and reasons why insurers should consider a strategic partnership to elevate their group life and health portfolio.

1. Robust administration cost control strategies

In a competitive market, cost control is a critical factor for insurers. At Gallagher Bassett, we understand the importance of keeping administration costs in check while providing quality services. Our tailored solutions are designed to optimise administrative processes, reduce inefficiencies and enhance cost-effectiveness. Through our advanced technology platforms and streamlined workflows, we ensure that insurers can achieve operational excellence without compromising on quality or having to invest in significant technology spends. This translates to a stronger bottom line and empowers insurers to allocate resources more strategically, enabling them to focus on core competencies and growth.

2. Award-winning corporate governance

Corporate governance is the cornerstone of any successful insurance program. Strategic outsourcing to a reputable third-party provider ensures access to award-winning corporate governance practices that align with industry standards. Such providers have a proven track record of upholding ethical business practices, accountability and regulatory compliance. This translates to peace of mind for insurers, knowing that their insurance offerings are backed by a governance framework that not only meets but exceeds expectations. With Gallagher Bassett as your partner, you can rest assured that your group life and health insurance offerings are backed by award-winning corporate governance practices. By aligning with us, insurers can bolster their reputation and build trust with their clients, further enhancing their market position.

3. Ensuring contractual compliance

Navigating the complexities of group life and health insurance requires strict adherence to contracted policy obligations. Claims management providers, with their in-depth understanding of insurance contracts, are well-equipped to manage and enforce contractual compliance effectively. Providers like Gallagher Bassett excel in meticulously monitoring contracts and maintaining compliance. This level of diligence safeguards insurers' interests and allows them to focus on crafting comprehensive insurance solutions without the constant burden of contract oversight.

By partnering with an experienced provider, you can tap into robust administration cost control, be fortified by award-winning corporate governance and ensure meticulous contractual compliance. This can not only elevate your insurance program quality but also positions your business with a competitive edge, capable of delivering superior value to your clients.

4. Bring new product offering to life

The world of employee benefits is a competitive one, with new entrants or new offerings from competing insurers, it is crucial that your operational team can administer any new product offering or service to remain relevant. Being constrained by your system capabilities will put you at risk of being usurped by new offering’s or an eroding margin if operational efficiencies can not be maintained. Having a platform that can deliver new self-service or efficiencies in data gathering can make all the difference when competing for new business. Using a partner like Gallagher Bassett who has the expertise and knowledge, supported by its investment in new ways of doing things, could be just the solution that you need.

Contact us to learn more about how we can work together to enhance group life and health insurance programs and provide unparalleled value to your clients.